What Do You Do When Buyer’s Remorse Sets In?
Ever walked into a store and simply bought something on a whim? Don’t worry—you’re not alone. In fact, almost everyone will admit to making the occasional impulse purchase. Read more
Bitcoins are trading above $2,500 as of June 2017. Which helps explain why more and more people are taking note of cryptocurrency and its revolutionary framework: the blockchain. Though bitcoin is the best-known utility, many industries are exploring new uses for blockchain. Read more
Governments may impose regulations for many different reasons, from protecting consumers to defining how companies track communications. However, deciding which governing body wields authority can sometimes lead to redundancies, or cause gaps in oversight. This is what is playing out right now between consumers, internet providers, and the Federal Government, with each side arguing over a very valuable resource—your data.
So what is changing about access to your personal information, and who will this affect? Read more
For decades, credit and debit cards were the consumer go-to when it came to making payments–but research shows that’s all about to change.
The latest data from Juniper Research estimates that mobile payments will rise from $35 billion in 2015 to $95 billion in 2018. Mastercard expects all European stores to accept contactless payments by 2020.
What initiated this dramatic shift in payment styles? Read more
Online retail is a global phenomenon.
Annual online retail spending is expected to reach nearly $2 trillion by the end of 2017, with double-digit growth for the online market projected at least through 2020. It’s easy to see why this would be the case; online shopping offers many advantages, including convenience, more competitive prices, and access to products that are not available in local markets. Read more
Thanks to the internet, shopping for a new or used car is easier than ever. Unfortunately, the internet also presents new opportunities for scam artists to locate unwitting victims, and the auto market is one of the fields in which that threat is most pronounced.
According to the Consumer Federation of America, complaints about auto-related scams were the most frequent of all cases received by consumer protection agencies in 2015. There are countless different scams intended to target both buyers and sellers, with new techniques popping up constantly. A few long-running scams and practices, however, consistently top the list of threats for which consumers need to watch out. Read more
After weeks of preparation, decorating, and shopping, the holidays have finally come and gone. However, that doesn’t necessarily mean that everything is squared away—as evidence shows, there’s a one-in-four chance you plan to return a gift at some point in the next few weeks. Read more
The Washington Post contributor Christopher Elliott recently consulted with eConsumer Services® co-founder, Monica Eaton-Cardone, regarding credit card disputes in the travel industry. Elliott included the insights she offered in a recent article on the subject—specifically, when not to request a dispute through the bank and what consequences may result from excessive requests.
On December 1, the organizers of the 12th-annual Card & Payments Awards published the shortlist for their 2017 ceremony. eConsumer Services® is pleased to announce that the judges selected our parent company, Global Risk Technologies™™, as a finalist in two award categories.
Global Risk Technologies™ was recognized the “Best Security or Anti-Fraud Development” and “Best Industry Innovation of the Year” categories.
These honors recognize our brands’ commitment to facilitating better relations between merchants, banks, and consumers, as well as our innovative, unparalleled solutions for the eCommerce industry. Read more
You might not be aware of this, but entering PINs and passwords is not actually the most secure method of identity verification. That’s why many banks and fintech companies are exploring alternate security technology, most notably, biometrics. Read more