Any tips for canceling a gym membership?« Back to Questions List

I have a gym membership, but haven’t used it for years. I want to cancel, but am afraid the sales rep will convince me to stay. Any suggestions on how to get out of this contract quickly and easily?
Posted by jwrighte
Asked on April 4, 2017 3:45 pm

You certainly aren’t alone – per the International Health, Racquet & Sportsclub Association, 67% of people with gym memberships never use them. Why continue to pay for a service that you never use?

However, getting out of this payment is easier said than done since you signed a contract. This legally-binding document details exactly what you agreed to in terms of membership length and payment, so review this first to see if there is a fee for cancelling. If you don’t have of a copy of it on-hand, request a copy from your gym.

Check Your Contract

Within your gym contract, the company will state its cancellation policy. Read it thoroughly – does it tell you what to do to terminate your membership? If so, follow those instructions. If not, give them a call and ask them to detail the process for you.

Paperwork will likely be involved in this process, so you won’t be able to simply cancel over the phone. Ask when a good time to stop by would be, and follow up.

Know Your Rights

Is there a reason you haven’t been to the gym despite being a member? Perhaps you suffered an injury that makes it difficult to exercise, or you moved away and can’t transfer your membership to another branch. Situations like these could make it easier to cancel your contract without fees.

Research your local laws to see which ones might pertain to you. For example, in Florida, a gym must provide a way out of a contract if a member becomes physically unable to use its facilities.

Stay Strong

When you go in to cancel your membership, whomever you speak to will likely push hard for you to stay. They may offer discounts, incentives, and freebies in return for you not canceling. In the moment, you may be tempted to consider them. Stay strong! Remember that this is a service you have been actively paying for but not using, and nothing offered to you will recoup that money – or keep you from wasting it in the future.

Having trouble?

Is the merchant giving you a hard time as you try to cancel your contract? Don’t have the time to research local laws and write letters? Let us help. eConsumer Services® will take care of it for you, canceling your membership and getting you a refund quickly and easily. Fill out a claim form today and see how fast it works!

Posted by jwrighte
Answered On April 4, 2017 3:46 pm