eConsumer Services® - Online Merchant Mediation

Have an Existing Claim?
Let’s get this sorted.

Not satisfied with an online transaction? Victim of a payment scam?
We’ll help you get your money back by resolving issues involving push payments, card transactions, account-to-account payments, and more:

Return Products

Return an unwanted product you purchased in order to get an exchange, credit, or refund.

Cancel Services

Immediately cancel services for recurring payment card transactions (like subscriptions).

Resolve Disputes

Resolve transaction disputes that arise as a result of clerical errors or other technicalities.

Customer Centric Dispute Management

Dispute management is essential in managing the operations of a business. However, it is very time consuming to do it right. Your customers will appreciate the prompt attention we provide them.

With our 24/7/365 guarantee, your customers will receive superior consumer support and instant transaction dispute resolution. We resolve cardholder disputes with minimal resources and enable you to significantly reduce operation expenses. Contact us today if you are interested in offering eConsumer Services® support to your customers.

If at all possible, you as a consumer should contact the merchant first with any issues. While we encourage this “hands-on” approach, however, we understand that this doesn’t work in every situation: a merchant’s return process may be too much work, or its policies too difficult to interpret.

The merchant may be unresponsive, or you may not be able to locate contact information at all. We’re your advocate in these instances, helping you slice through the red tape to resolve your issue.

Have an Existing Claim?Let’s get this sorted.

Not satisfied with an online transaction? Victim of a payment scam? We’ll help you get your money back by resolving issues involving push payments, card transactions, account-to-account payments, and more: