During the festive season, the flurry of online gift shopping, securing holiday travel plans, searching for temporary, seasonal jobs, or attempting to give back through charitable donations creates a perfect storm for scammers. These activities are prime opportunities for them to execute targeted scams.Read more
As the days grow shorter and we enter the spooky season, there’s another kind of scare lurking in the shadows: cybersecurity threats. Just as we adorn our homes with cobwebs, skeletons, and jack-o-lanterns, fortifying our digital spaces against menacing cyber goblins out for mischief is essential.Read more
The ultimate goal of spear phishing isn’t all that different from other forms of phishing: luring individuals into revealing confidential information.Read more
Introducing FedNow, a groundbreaking payment service recently launched in the finance industry. Brought into existence by the US Federal Reserve, this service is designed to streamline transactions at any given time. In contrast to customer-centric payment services such as Venmo or Zelle, the implementation and success of FedNow are primarily dependent on its acceptance by banking institutions.Read more
Though not a household name, the Credit CARD Act of 2009 is a major force in the finance and consumer protection space.Read more
In today’s fast-paced world, convenience and flexibility are highly valued, even when it comes to making purchases. One such payment option that has gained popularity among consumers is the “buy now pay later,” or “BNPL” approach.Read more
The ongoing COVID-19 pandemic has changed our shopping habits, resulting in a consistent uptick in online buying across the United States. This surge in eCommerce naturally leads to an increase in package deliveries to consumers.Read more
Social engineering scams don’t discriminate. They can target anyone.
These scams view your personal data as a treasure trove, providing access to linked accounts and data caches stored on corporate servers. Such attacks result in millions of dollars in losses annually. So, how can you safeguard yourself and your business from social engineering attacks?Read more
The recent collapse of the Silicon Valley Bank (SVB) has sent shockwaves through the financial world, and its implications are being felt by businesses and consumers alike.Read more
One of the newest eCommerce threats are ”refund service” scams, in which fraudsters solicit otherwise legitimate consumers as accomplices. But, what exactly are refund services? How do they work, and are all of them bad news?Read more
If at all possible, you as a consumer should contact the merchant first with any issues. While we encourage this “hands-on” approach, however, we understand that this doesn’t work in every situation: a merchant’s return process may be too much work, or its policies too difficult to interpret.
The merchant may be unresponsive, or you may not be able to locate contact information at all. We’re your advocate in these instances, helping you slice through the red tape to resolve your issue.