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Chargeback Time Frames

September 19, 2013/in Consumer Information /by jwrighte

What are the Chargeback Time Frames for Consumers?

Consumers must abide by chargeback time frames or their disputes won’t be honored.

If at all possible, you as a consumer should contact the merchant first with any issues. While we encourage this “hands-on” approach, however, we understand that this doesn’t work in every situation: a merchant’s return process may be too much work, or its policies too difficult to interpret.

The merchant may be unresponsive, or you may not be able to locate contact information at all. We’re your advocate in these instances, helping you slice through the red tape to resolve your issue.

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What are the Chargeback Time Frames for Consumers?

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