With the holidays right around the corner, this is the point at which people are wrapping up their shopping… and a couple of weeks later, they’re going to get that first credit card bill of the year, which might cause them to sweat.Read more
As the days grow shorter and we enter the spooky season, there’s another kind of scare lurking in the shadows: cybersecurity threats. Just as we adorn our homes with cobwebs, skeletons, and jack-o-lanterns, fortifying our digital spaces against menacing cyber goblins out for mischief is essential.Read more
Introducing FedNow, a groundbreaking payment service recently launched in the finance industry. Brought into existence by the US Federal Reserve, this service is designed to streamline transactions at any given time. In contrast to customer-centric payment services such as Venmo or Zelle, the implementation and success of FedNow are primarily dependent on its acceptance by banking institutions.Read more
Though not a household name, the Credit CARD Act of 2009 is a major force in the finance and consumer protection space.Read more
In today’s fast-paced world, convenience and flexibility are highly valued, even when it comes to making purchases. One such payment option that has gained popularity among consumers is the “buy now pay later,” or “BNPL” approach.Read more
The ongoing COVID-19 pandemic has changed our shopping habits, resulting in a consistent uptick in online buying across the United States. This surge in eCommerce naturally leads to an increase in package deliveries to consumers.Read more
One of the newest eCommerce threats are ”refund service” scams, in which fraudsters solicit otherwise legitimate consumers as accomplices. But, what exactly are refund services? How do they work, and are all of them bad news?Read more
It’s the height of the spooky season. And if there’s one thing everyone should expect this time of year, it’s the occasional “trick” between the “treats.”Read more
Cryptocurrency is still the hottest topic of discussion right now in consumer security circles.
Recently, there’s been more conversation than ever about the regulation of cryptocurrencies. While some people who are ideologically committed to crypto as a political project still resist it, most people in the know think it’s just a matter of time. That, as one article put it, “the writing may be on the wall” regarding regulation.Read more
Have you visited a restaurant that asks you to point your smartphone at a QR pattern to view their full menu? Pointing your camera at the QR code makes the restaurant’s website pop up in your browser, and some even allow you to order directly from your phone. Easy enough, right?Read more
If at all possible, you as a consumer should contact the merchant first with any issues. While we encourage this “hands-on” approach, however, we understand that this doesn’t work in every situation: a merchant’s return process may be too much work, or its policies too difficult to interpret.
The merchant may be unresponsive, or you may not be able to locate contact information at all. We’re your advocate in these instances, helping you slice through the red tape to resolve your issue.