2020 has been a challenging year for everyone, to say the least. But, as this year draws to a close, and we begin to see an end in sight for the COVID-19 pandemic, it’s finally time to begin looking toward the future. 2021 holds a lot of potential…but it could also bring new threats. Some […]
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Entries by jwrighte
With the shadow of COVID-19 looming over the 2020 holiday season, millions of consumers are going to be doing a majority—or all—of their shopping online this year. For some, this could be the first year you’ve done any business online.
It’s hard to believe that the holiday season is almost upon us again. The year 2020 has been a wild ride, as we’ve collectively dealt with new threats and ongoing disruptions. It would be nice to believe that by December things will all be back to normal … but that probably won’t be the case.
Consumer fraud happens all the time, but there are some periods where it flourishes. The holiday season is a great example: lots of sales transactions make it less likely fraud will be noticed immediately. At the same time, folks tend to feel more generous and sympathetic at that time of year, and fraudsters prey on […]
One of the most frustrating aspects of the ongoing COVID-19 pandemic is that information seems to change on a daily basis. Because the novel coronavirus is new, medical professionals around the world are engaged in deep research. This collective understanding of how the virus works is constantly evolving, so naturally, the recommended measures to protect […]
This is a difficult time for everyone. We’re all facing new and unique challenges as a result of the COVID-19 crisis, along with the resulting economic uncertainty ahead. Even with all this upheaval, though, there are some things that never change. We’re talking, of course, about online fraudsters.
It’s the call or text you absolutely don’t want to get: the one from the bank that says, “Your credit card is restricted due to suspicious activity.” Panic sets in immediately: what should you do? Who can you turn to? How did this happen?
New decade…new threats facing consumers. While technology evolves alongside our understanding of current security challenges, fraudsters still find new and inventive methods of getting around our defenses every day.
With the surge in consumer spending that comes during the holiday season, plus the hectic pace that it entails, it’s no surprise that the last weeks of the year are prime time for fraudsters. The threat doesn’t go away, though, even once the presents are open and holidays are finally done.
It’s that time of year again. That’s right: the holidays are just around the corner! If you’re planning to do some online shopping this year, you’re not alone. According to experts at Deloitte, consumers like you will spend as much as $149 billion online this holiday season. That’s an 18% increase over 2018 spending! Of […]
If at all possible, you as a consumer should contact the merchant first with any issues. While we encourage this “hands-on” approach, however, we understand that this doesn’t work in every situation: a merchant’s return process may be too much work, or its policies too difficult to interpret.
The merchant may be unresponsive, or you may not be able to locate contact information at all. We’re your advocate in these instances, helping you slice through the red tape to resolve your issue.