Shipping Delays for the Holidays?

Exercise Patience to Defeat Supply-Chain Issues 

We get it. It’s that time of year, and everyone has a gift list that’s three miles long.

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Why Banks Might Investigate Your Account

4 Common Reasons Why Banks Might Investigate Your Account

As a cardholder, you’ve probably heard horror stories about people being crippled by financial crime.

If you find out that your bank account is under investigation, it’s normal to wonder if the worst has happened. In most cases, though, the investigation is likely fueled by debt or suspected illicit activity.

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dispute card charge

When Should I Dispute a Credit Card Charge?

The number of charges disputes by cardholders have been on the rise since the start of the pandemic. Data shows an increase in consumer disputes involving canceled flights, concert tickets, and other nonrefundable activities.

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merchant collecting money

Can a Merchant Collect Money from You After a Chargeback?

The Truth in Lending Act of 1974 is a federal law in the US. It gives consumers the legal right to dispute credit card charges in the case of a billing error. This is referred to as a chargeback, which essentially means that the bank disputes a charge on your behalf. The credit card company will investigate to determine who is in the right, and the result of this investigation will be presented to you within 90 days.

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Chargeback abuse

Can You Get in Trouble for Chargeback Abuse?

Chargebacks were first introduced in the 1970s as a consumer protection mechanism. They defend cardholders against untrustworthy merchants and criminal fraud. However, due to evolving technology, the chargeback system has become largely outdated.

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Fraud Alert

What is a Fraud Alert? Is it Worth Requesting?

If you find yourself the victim of identity theft, you have options available to help prevent fraudsters from doing further damage. One of these options is called a fraud alert.

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How to Dispute a Charge on Your Mastercard Card

Imagine that you order a new pair of shoes online using your Mastercard. When they arrive, though, you realize that you received the wrong brand and size. In this frustrating scenario, your first response should be to contact the merchant directly and try to return the item in question.

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How to Dispute a Charge on Your Visa Card

Let’s say you purchased an awesome shirt online. It’s comfortable, it looks great…but when you try it on, you find a big tear in the seam. What do you do?

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Can I Dispute a Charge on My Bank Statement?

Let’s assume that you make a purchase online. You put the goods in your cart, enter your shipping and billing information, hit checkout, get your confirmation email…everything seems good. But then, weeks—and eventually months—go by, and the goods you ordered never arrived.

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Fraud threats 2021

5 Common Fraud Schemes to Know in 2021

2020 has been a challenging year for everyone, to say the least. But, as this year draws to a close, and we begin to see an end in sight for the COVID-19 pandemic, it’s finally time to begin looking toward the future.

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