Email is a great tool for communication, and almost everyone is using it. It’s great for keeping up with friends, solidifying business plans and talking with distant relatives. If you’re not careful, however, email can be used against you.
Online scammers are sneaky. Not only do they do an excellent job of disguising their real intentions, they also do a great job of covering their tracks. This makes it incredibly difficult to get your money back if you’ve fallen victim to their ploy.
Sadly, scams have become a part of life. But that doesn’t mean you need to remain a helpless victim!
Everyone is entitled to a satisfactory shopping experience. If you feel you received less than exemplary customer service from an online merchant, it might be time to file a complaint against an online business!
Did you fall victim to an online scam? Are you afraid your money might be gone for good? Don’t worry. eConsumer Services® can help.
Credit cards have become the payment plan of choice for most transactions. While a credit card transaction can be processed quickly, efficiently, and painlessly, a credit card refund is usually the complete opposite – slow, inefficient, and a total nightmare.
The various schemes used by conmen to trick people out of their money change and evolve constantly, and billions of dollars are lost every year by victims who fall prey to these tricks.
Birthday gifts, clothing, furniture, and even groceries, with just the click of your mouse! You can order almost anything, from anywhere in the world, without ever leaving your house.
When purchasing an item online, it’s hard to tell if you’re really getting the best deal.
Consumers must abide by chargeback time frames or their disputes won’t be honored.
If at all possible, you as a consumer should contact the merchant first with any issues. While we encourage this “hands-on” approach, however, we understand that this doesn’t work in every situation: a merchant’s return process may be too much work, or its policies too difficult to interpret.
The merchant may be unresponsive, or you may not be able to locate contact information at all. We’re your advocate in these instances, helping you slice through the red tape to resolve your issue.
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