The credit card industry is no stranger to scams. As long as credit has existed, nefarious types have explored ways to exploit it. That’s just the way of things. The onset of digital commerce and technology is just the next frontier for criminals looking to cash in on the unwary. Every year, their scams get more and more sophisticated.
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You get home from a long day at work and take a seat, intending to make an order for carry-out. While scrolling through your options, you decide to check your account to make sure the funds you need are available.
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We get it. It’s that time of year, and everyone has a gift list that’s three miles long.
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As a cardholder, you’ve probably heard horror stories about people being crippled by financial crime.
If you find out that your bank account is under investigation, it’s normal to wonder if the worst has happened. In most cases, though, the investigation is likely fueled by debt or suspected illicit activity.
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The number of charges disputes by cardholders have been on the rise since the start of the pandemic. Data shows an increase in consumer disputes involving canceled flights, concert tickets, and other nonrefundable activities.
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The Truth in Lending Act of 1974 is a federal law in the US. It gives consumers the legal right to dispute credit card charges in the case of a billing error. This is referred to as a chargeback, which essentially means that the bank disputes a charge on your behalf. The credit card company will investigate to determine who is in the right, and the result of this investigation will be presented to you within 90 days.
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Chargebacks were first introduced in the 1970s as a consumer protection mechanism. They defend cardholders against untrustworthy merchants and criminal fraud. However, due to evolving technology, the chargeback system has become largely outdated.
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If you find yourself the victim of identity theft, you have options available to help prevent fraudsters from doing further damage. One of these options is called a fraud alert.
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Imagine that you order a new pair of shoes online using your Mastercard. When they arrive, though, you realize that you received the wrong brand and size. In this frustrating scenario, your first response should be to contact the merchant directly and try to return the item in question.
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Let’s say you purchased an awesome shirt online. It’s comfortable, it looks great…but when you try it on, you find a big tear in the seam. What do you do?
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